our latest designs

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t: (08) 9240 1600
e: info@timeglow.com.au

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t: (08) 9313 2504
e: como@timeglow.com.au

our trading terms

 

Unless otherwise agreed or arranged:

  1. A deposit of 50% is required with all orders.
  2. A written quote will be provided prior to order, and if requested, a receipt will be issued for the deposit.
  3. A tax invoice will not be issued until the order is completed and ready for collection.
  4. The balance is due and payable when the order is ready for collection, and orders will not be released or shipped until final payment has been received.
  5. All quotes are valid for 30 days, and we reserve the right to change any aspect of the quote after that time.
  6. All negotiations, whether verbal or written (e.g. garment numbers and sizes etc) are preliminaries only, and an order is not considered as being placed until it is signed and a deposit is received.
  7. Any production period advertised or agreed upon commences when the customer approves the artwork (proof sheet).
  8. Special incentives or discounts may be offered from time to time to encourage the placement of orders before a specified deadline.  Any such deadline will be strictly adhered to, and deposit cheques posted before the relevant date, but received after it, will not be recognised for the purposes of the incentive payment.
  9. Returns and/or refunds may not be offered when the order is for custom made garments and products.
  10. Our contractual relationship is with the club, person or organisation placing the order, and a tax invoice will only be issued to these parties.  We do not issue invoices to, or accept payment directly from, sponsors or other third parties with whom our customer may have a relationship.
  11. Where an order is placed by a person on behalf of an unincorporated body or casual social group, our contract will be with the person placing the order and not the body or group concerned. Similarly, where a person placing an order on behalf of an incorporated body does so without the authorisation of the body concerned, our contract will be with the person placing the order and not the incorporated body.
  12. The person signing the order is legally authorised to use any business name, trademark, trade name, design, logo, photograph, illustration, graphic, artwork or other material forming part of the order.